No page creatives

Problem

Creatives appear on some pages, but are missing from a particular page.

Solution

Perform the following diagnostic checks:

Check Javascript console for fuse errors or warnings

Before investigating further, check if Fuse has self-identified any issues.

  1. Open the Javascript console
  2. Check for WARN or ERROR messages attributed to fuse.js.

See the log reference for further diagnostic instructions.

Check fusetag loaded

Check whether the fuse script loaded by confirming that it is logging.

  1. Enable INFO logging
  2. Open the Javascript console
  3. Search for FUSE, and verify lines are appearing.

If you don’t see any log lines, see Fusetag not loading

Check if Zones exist in DOM
  1. Search the DOM for data-fuse.
  2. Ensure at least one Zone exists, i.e. a <div> element with a data-fuse attribute: <div data-fuse="232123123">

If no matching elements are found, the issue is most likely with the way the page is being generated. Please check your insertion logic.

Check for any policy violations and GAM configuration

Please reach out to support if nothing obvious is noted.